As a cutting-edge IT service framework company, The Art of Service is leading the way in providing high end, client-focused books, toolkits and online and classroom education programs. It has served more than 800 corporate clients and 500,000 individual clients and students in 87 percent of the world's countries.
Art of Service Help Desk Toolkit Enhances Customer Experience
SAN JOSE, Calif., Aug. 30, 2011 — It's now a little easier for IT companies to ensure top-quality customer service in today's hectic business climate. One of the biggest challenges faced by IT organizations today is to provide superior and timely service by help desk personnel who have great technical knowledge and understanding, and, above […]
Training IT Pros Can Improve Cloud Efficiency and Performance
SAN JOSE, Calif., Aug. 18, 2011 — While the cloud offers great opportunities for efficiency, savings and increased return on investment, many companies are struggling to improve the performance of their cloud-based applications and services. This is costing money and time, diminishing their return on investment. The Art of Service Founder and CEO Ivanka Menken […]
The Art of Service Helps IT Professionals Safeguard Their Careers
SAN JOSE, Calif., Aug. 9, 2011 — With the introduction of cloud computing, it is easier for small and midsized businesses to have the benefit of IT service and software without the burden of having specialist IT professionals on the payroll. The Art of Service Founder Ivanka Menken explained how "the typical hardcore programmer" is […]
The Benefits of Launching a Startup in the Cloud
SAN JOSE, Calif., July 12, 2011 — Entrepreneurs launching new companies may want to start "in the cloud," which lowers startup costs and allows them to focus on generating revenue. Cloud computing expert Ivanka Menken, CEO of the global IT education company The Art of Service, said that cloud computing has played an important role […]
Moving into the Cloud: Essential for Small Business Disaster Recovery
SAN JOSE, Calif., June 14, 2011 — For small businesses that could be destroyed if hit by a natural disaster, moving into "the cloud" is becoming essential for survival. With the string of natural disasters devastating many areas of the country over the past few weeks, the need for virtual data storage and technology management […]
The Art of Service Now Offers Cloud Computing Course on iPad
SAN JOSE, Calif., May 10, 2011 — The Art of Service, one of the world's premier IT service framework companies, now offers its Cloud Computing Foundation Course on the iPad. Now the career-driven IT professional can take the valuable and comprehensive cloud computing course while on the go. It works with all browsers. Users can […]
The Art of Service Expands Cloud Computing Certification Pathway
SAN JOSE, Calif., April 28, 2011 — The Art of Service, one of the world's premier IT service framework companies, has expanded its cloud computing certification pathway to make it more comprehensive and applicable to IT customer service. The Art of Service is one of the most trusted sources globally for the career-driven IT professional. […]
