Press Release Headlines

Managed IT Service Provider Virteva Earns ServiceNow MSP Partner Status

Firm Announces Five Customers Using The Cloud-Based ITSM Platform and a 76% Annual Growth Rate For Its Managed IT Service Offerings

MINNEAPOLIS, Sept. 10, 2013 /PRNewswire/ — Virteva, a leading managed IT service provider, today announced that it has earned MSP Partner status from ServiceNow.  In addition, Virteva announced it has five customers currently using the ServiceNow platform supporting over 38,000 end users.

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"ServiceNow is committed to working with our managed service provider (MSP) partners in helping companies embrace the cloud to effectively run the business of IT," said Tom Moore, Vice President of service provider sales, ServiceNow.  "With ServiceNow, IT can simplify and consolidate redundant systems into a single system of record, automate manual processes and deliver a consumerized service experience.  Virteva has earned a great reputation in this marketplace, and we are thrilled they have made the commitment to the ServiceNow platform."

Growing at an annual pace of 76%, Virteva's managed IT service offerings, including Service Desk and Endpoint Management, have been chosen by leading healthcare and manufacturing clients that have a national and global presence in addition to 24×7 support requirements.

"Our partnership with ServiceNow, and the use of their ITSM platform, gives us a unique advantage in delivering end-user productivity offerings to mid-sized and enterprise clients nationwide," said Tom Kieffer, CEO of Virteva. "Nearly every prospect we speak with understand the value of ServiceNow, and it is rapidly becoming the de facto standard for ITSM platforms."

"The fact that Virteva is a ServiceNow MSP was a key factor in selecting them to deliver Service Desk capabilities," said Mike Sweet, Director of IT Infrastructure & Chief Data Security Officer, North Memorial Health Care.  "Since North Memorial uses ServiceNow, our interaction with incident management and communication will be efficient and easy, and it also shows that Virteva is committed to advancement of the IT-as-a-Service culture which also aligns well with our vision of the future."

About Virteva
Virteva (www.virteva.com), an IT infrastructure specialist, designs, builds and runs uniquely efficient IT platforms for business customers nationwide. By delivering a blend of premise-based and cloud-based IT services, Virteva complements and extends customer's IT resources by improving operational performance and reducing IT spend.

Virteva's thought leadership is endorsed by partnerships including ServiceNow, Microsoft, Citrix, Cisco and leading hosting and cloud service providers.

Media contacts
Virteva:
Dave Walstad, VP of Marketing
952-843-1200
Email

ServiceNow:
Liza S. Goldberg, Sr. Manager, Public Relations & Social Media
408-501-8553
Email