Lithium Technologies Deploys Online Training for its Social Customer Solutions Using Training JumpStart™ Portal
WILTON, Conn., Dec. 16, 2010 — Selected by Lithium Technologies to address its customer training needs, a private-branded Training JumpStart™ Portal was launched just over a year ago to deliver online, on-demand training. The Training JumpStart Portal has enabled Lithium, the leading provider of social customer solutions, to deploy an on-demand curriculum for Community Managers, Moderators, and Business Owners, to enroll clients, track usage and monitor test performance. Offered as a hosted Web service, the Training JumpStart™ Portal was chosen by Lithium over other offerings, including the product it displaced.
"Training JumpStart delivered our private-branded portal in one week, including migration of content and records previously hosted by another vendor," says Sherry Quinn, Educational Services Director, Lithium Technologies. "Training JumpStart offers us far more capabilities — including multiple ways to enroll users and extensive reporting — as well as superb client service surpassing our former vendor's."
As Lithium Technologies' business offerings have expanded, so has Lithium's online training: Recent additions address Social Media Monitoring, Lithium Community for Facebook, and the Lithium Engagement Center. Lithium imports Flash videos and other content into the portal as reusable modules and organizes them into a course series. Lithium is now exploring use of the robust Training JumpStart Exam Gorilla™ facility for a new certification testing program. "Gone are the days when we have to schedule a series of repeating webcasts, let alone conduct live training," adds Ms. Quinn. "Registration, controlling access to authorized courses and reporting have all been automated so that our customers can train on demand. This approach fits our global business." Adds Hadas Rin, co-founder, Training JumpStart, "We are pleased to partner with Lithium Technologies and provide them with our rich, hosted e-learning platform plus services to promote effective e-learning."
About Training JumpStart
Through proven software as a service, Training JumpStart (http://www.TrainingJumpStart.com) provides enterprises their branded training portal implemented in just days. Enterprises extend their reach, packaging training for self-study or blending with live webcasts or events. Delivery — internally or in the Internet marketplace — is through a secure, access-controlled portal integrating e-commerce. Expert professional services are offered for training and test design. Learn about robust e-learning software from Training JumpStart delivering courses to Fortune 500 audiences globally.
About Lithium Technologies
For market leaders such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is the leading provider of social customer solutions delivering real business results. The Lithium Social Customer Suite offers complete social monitoring, comprehensive community platform, and actionable analytics across millions of blogs, forums, and social networking sites. Our technology is proven in high-volume, growth environments and provides security, open and custom APIs, and multi-language support. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. Visit http://www.lithium.com. Or, engage with us on Twitter, Facebook, and our community – the Lithosphere.
Contact: Adam Rin
+1.203.762.8122 or +1.866.589.2774 | Email
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