Instant, over-the-phone interpretation helps schools reach out to parents in over 170 languages
MONTEREY, Calif. and LYNNWOOD, Wash., April 18, 2011 — Language Line Services, the market leader worldwide in interpretation and translation services, today announced a partnership with TransACT Communications, a company that helps K-12 school districts navigate complex compliance issues in communicating with limited-English speaking parents. TransACT will offer its customers — now in about one quarter of the nation's school districts — immediate access to over-the-phone interpretation services for registration and welcome center events, parent meetings, parent-teacher conferences and disciplinary hearings.
"Language Line Services shares our mutual goal of breaking down any barriers to parent involvement, one of the most important factors in improving schools and student performance," said Rick Passovoy, president and CEO of TransACT Communications. "School districts rely on our expertise, and now we have eliminated the language barrier by making conference calls or face-to-face meetings with parents available in any of 170 languages."
Language Line Services currently works with 95 percent of the 911/emergency market in the United States, as well as businesses, government agencies and banks. TransACT, meanwhile, offers Web-based solutions to more than 3,500 school districts nationwide to help meet federal parent notification requirements, with forms and documents available in up to 20 languages. Special offers are available to schools who sign up for the over-the-phone interpretation service by May 15, 2011.
"The partnership with TransACT is a natural fit for our company as we strive to expand language access for limited-English speakers," said Louis Provenzano, President & CEO of Language Line Services. "Language should not be a dividing line, especially when it comes to the education of our children. We're excited to work with individual schools across the country as they reach out to parents to improve their children's education."
About TransACT Communications
The TransACT program is an innovative, technology-based program used to assist school districts in improving school communications and decision-making within the education community. The TransACT program is used to help schools comply with state and federal parent communication requirements of the No Child Left Behind Act (NCLB), Individuals with Disabilities Education Act (IDEA) and the Office for Civil Rights (OCR). For more information, visit http://www.transact.com.
About Language Line Services
Language Line Services, the global leader in telephone interpreting and language solutions, serves clients in government, healthcare, telecommunications, financial services, utilities, insurance and many other industries by quickly connecting them to their customers, patients and sales prospects in more than 170 spoken languages as well as American Sign Language (ASL) and Mexican Sign Language (LSM). Language Line Services is recognized as a trusted partner to thousands of public and private organizations throughout the United States, Canada and the United Kingdom, providing easy access to the industry's fastest language interpreting service at highly competitive rates.
For more information about Language Line Services' suite of telephone, on-site and video interpreting, document translation, interpreter assessment and training programs, please call (800) 752-6096 or visit http://www.languageline.com.
Contact:
Kaitlen Murphy
Olmstead Williams Communications
310.824.9000
Email
http://www.olmsteadwilliams.com
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