BBB-accredited firm assists Georgia pecan wholesaler after subpar experience
CHICAGO, May 20, 2013 /PRNewswire/ — Many small businesses have been asked to put their faith and trust in to some pretty industrious investment banking firms when they are faced with the challenges of navigating the financing needs or sale of the business. However, for far too many small and mid-size businesses, the industrious efforts made by some financial services companies seem to disappear abruptly once the initial engagement fees are paid.
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"The financial services industry is no different than any other. There are good companies that serve their clients well and there are not so good companies that are self-serving," says Ian Dolby, president and CEO of Heritage & York Financial Group.
As one Georgia pecan wholesaler discovered, not all financial companies operate the same way. Originally, the owner and CEO of a Georgia pecan wholesaler enlisted the services of an investment banking firm only to be given wildly subpar services and no support in terms of consultation and assistance. According to the pecan entrepreneur, "Communication was evasive, advisors dishonest, and the whole experience felt like a circus of the worst kind. After fees were paid and delivered, I was told that the firm couldn't do anything to help me."
Like most small business owners not willing to give up on their business as quickly as outsiders may be, the pecan wholesaler tried again and reached out this time to Heritage & York Financial Group, a Better Business Bureau accredited firm that specializes in debt and private equity solutions, debt restructuring, exit planning and the sale of businesses. As Steve J. Bernes, president and CEO of the Better Business Bureau serving Chicago and Northern Illinois, says, "Accreditation in the BBB is by invitation only and only those businesses that meet our high standards and pass the review process are approved by our Board of Directors." According to Heritage & York's clients, they earned this distinction.
"The truth is after listening to the owner of the pecan company we felt obligated to help. We felt really bad for the gentleman. We had several discussions with him and saw first-hand the poor quality work that the investment banking firm had completed on his behalf. We were shocked! It sits in our office now as a reminder of just how bad it can be out there for unsuspecting business owners. We felt we had to help," says Dolby.
Since engaging Heritage & York, the pecan wholesaler has already established a relationship that will support him into the future. New doors and opportunities have been opened up because of Heritage & York.
"I want to thank Heritage & York for their help and insight they provided about my company. Ever since I have been working with Heritage & York Financial Group, the people have been the best help that a company could ask for. I wish I could have found them two years ago. I look forward to a strong relationship with Heritage & York for years to come," said the pecan company's owner and CEO.
"It's such a shame that we run into so many of these examples where the business owner has been hurt by putting their trust in the wrong company. It comes down to the old saying, if it sounds too good to be true it probably is. In today's world and in an industry that has been overshadowed by less-than-transparent companies, we wanted business owners to understand just how different we really are, so from the beginning we went out of our way to create a company that thrives on having honest conversations with consumers," says Dolby.
Visit www.heritageandyork.com and call 312-775-4066 for solutions or information.
Contact:
Ian Dolby, CMAA
Chief Executive Officer
Heritage & York Financial Group, LLC
115 South LaSalle Street
Suite 2600
Chicago, IL 60603