BOTHELL, Wash., Oct. 20, 2009 — EagleView Technologies(TM) recently announced a new Total Satisfaction Guarantee. This new guarantee builds upon EagleView's existing ACCURACY and DELIVERY Guarantees for aerial measurement reports and services. "We want our customers to be 100% completely satisfied with all the products and services they receive at EagleView. Quite simply, if our customers are not happy for any reason, we're not happy," says CEO Chris Barrow. EagleView guarantees that the measurements on its premium reports will be the most accurate reports possible. EagleView also guarantees all reports will be delivered on time. If your order is not delivered by the promised delivery date, it's also free of charge.
"We already have thousands of very happy customers. But it is not enough that we have customers who are satisfied. We want customers that are huge, raving fans of our products. Most of our new customers come from word-of-mouth referrals, and it's important that we continue to delight our customers. We're not saying that we are always perfect. When you measure thousands of reports a day, sometimes we'll have one that needs to be looked at again. That's why if our customers ever feel like we could have done better for them, we want to know about it," Barrow says.
An EagleView customer, Brian Schupbach at Interstate Restoration, Construction and Service, says, "To date we have ordered more than 100 reports … each and every one of them has been impeccable. Each report has arrived on time and without issue, and their accuracy and detail have been flawless."
Every EagleView report goes through a five-step accuracy check to ensure measurements are of the highest quality. "We have been fortunate to have experienced some pretty amazing growth. As a result, we have the resources in place to provide a very high level of service, which includes catastrophe and large insurance claim capacities. In fact, we're so sure you'll be pleased with our accuracy and delivery, we guarantee your total satisfaction or we'll refund your money," Barrow says.
About EagleView Technologies
Headquartered in Bothell, Wash., EagleView Technologies, Inc. is the industry standard for aerial measurement services. EagleView invented the concept of aerial roof measurements in 2006 and developed its proprietary software (for which multiple patents are pending) which provides detailed calculations that are more accurate and more precise than any other method. EagleView is currently in their sixth generation of aerial measurement software. With EagleView's system, roofers, insurance adjusters and solar installers significantly improve measurements' accuracy, dramatically reducing costs and time, while increasing profitability.
Contact:
EagleView Technologies
(866) 659-8439 ext. 500
http://www.eagleview.com
# # #