Press Release Headlines

The CIOP Institute Honors Graduates of 2014 CIOP Designation Class

NEW YORK, Nov. 18, 2014 /PRNewswire/ — The CIOP Institute is pleased to announce the insurance leaders and professionals who have successfully attained their Chartered Insurance Operations Professional (CIOP) Designation as members of the Class of 2014. Fulfillment of the requirements for the CIOP Designation includes participation in the rigorous CIOP Designation Class followed by successful completion of the CIOP Exam Project.

The CIOP Designation Class provides an intense two-and-a-half day content-rich presentation of the key underlying concepts and cutting-edge techniques in designing, building, and sustaining high-performance insurance operations. Given the significant amount of information that is presented, and the respective knowledge to be gained by CIOP candidates, the teaching approach is particularly dynamic and highly interactive. Topics that comprise the CIOP Designation Class include: Operational Design and Development, Forging and Executing Operational Strategies, Process Principals and Design Techniques, Designing and Delivering a Superior Customer Experience, Advancing Operational Performance Through Contemporary Metrics, Value Proposition Engineering, Competing on Analytics, Technology Enabled High Performing Operations, Leveraging Human Capital and Talent for Sustainable Operational Excellence, Managing Change, and Planning and Mobilizing for Improved Results.

Following the designation class, the CIOP candidates are provided ninety days to complete their CIOP Exam Project. The Exam Project provides the opportunity for class participants to review and reinforce the depth and breadth of the designation class topical content. The Exam Project also enables the CIOP candidates to select among a number of application questions to practice the respective concepts and techniques within their specific organizational setting. Candidates are also encouraged to team with other candidates from the same sponsoring firm in completing the Exam Project. While demanding, the CIOP Designation Program is a very sensible and mature approach to mastering and applying critical business fundamentals, advanced concepts, and cutting-edge techniques.

Mr. Philip Mondanaro, a spokesperson for the CIOP Institute, observed that "The combination of content-rich instruction and a skill building exam project ensures that the entire CIOP Designation and learning experience is robust, intensely pragmatic, and of immediate benefit to CIOP candidates and their sponsoring firms. The CIOP Designation provides a unique pathway for insurance industry leaders and professionals to meet head-on the challenges associated with significantly improving and rapidly advancing the capabilities of their firms – and does this through an enduring belief in the power of knowledge as a shaper of performance, a builder of professionalism, a creator of ideas, and an inciter of innovation and change."

The 2015 CIOP Designation Class will be held April 14-16 at the Marriott Marquis and Conference Center in New York City. More information regarding the CIOP Designation Program including course curricula, conference brochure, and registration forms are available at http://www.ciopdesignation.com, or by calling the CIOP Institute at 866.930.CIOP.

Please join us in congratulating those candidates of the CIOP Class of 2014 who have successfully attained their CIOP Designation:

Designee

Sponsoring Firm

Lilliam Ortega

Ace Group

Vince Tejada

Alberta Motor Association

David Panteluk

Alberta Motor Association

Mercida Holstein

Alberta Motor Association

Karen Wickham

Alberta Motor Association

Michelle Ellis

Alberta Motor Association

Meg Brown

American Enterprise Group

Kelly Adams

Arbella

Karen Neat

Arbella

Carmen Collazo

Assurant

Carmen Castro

Assurant

Michelle Sanchez

Assurant

John Ilias

Canadian Auto Club Insurance

Jacquie Careen

Canadian Auto Club Insurance

Judy Georgiades

Canal Insurance

Monna Nash

Chubb Insurance

Pamela Gartmann

Delta Dental of Wisconsin

Barbara Salutz

Delta Dental of Wisconsin

Sharon Winters

Endurance Insurance

Teresa Ruckle

Farm Bureau Life Ins. of MI

Betsy Marotta

Farm Family Insurance

Madelyn Gallucci

Farm Family Insurance

Amber Mangus

Grange Insurance

Jackie Corey

Hanover Insurance

Alan Tucker

Hanover Insurance

Alexandra Rickerson

Hartford Steam Boiler

Tiffany Florenz

New York Central Mutual

Dan Peo

New York Central Mutual

Brenda Porter

Ontario Teacher's Ins Plan

Georg-Anne Duval

Riverstone Claims Mgmt

Jacie Crump

Riverstone Claims Mgmt

Shad Oliver

Rockhill Insurance Group

Laura Risher

Safeco

Jason Richardson

Safeco

Darlene Meyer

Safeco

Kathy Pitsker

Selective

Jennifer Lippencott

Selective

Emma Corcoran

Selective

Tiffany Boulware

Selective

Carol Appice

Selective

Mikaela Stang

Selective

Ivanka Plistilova

Selective

Laura Whittlesey

The Auto Club Group

Deborah Balserus

Union Mutual of Vermont

John Amick

Union Mutual of Vermont

Media Contact:
Paul James
704-364-2644