MUMBAI, India and DALLAS, May 12, 2011 — Aegis Limited, a leading global business process outsourcing (BPO) provider and part of the Essar Group, announced today that it has been ranked 15th in the International Association of Outsourcing Professionals (IAOP(R)) Global Outsourcing 100(R). This is an improvement over its ranking of 21st in 2010, and 26th in 2009.
"This recognition by IAOP is a testimony to our industry, geography, and process-wide capabilities we have built and strengthened over the years," said Sandip Sen, president (Americas) and chief marketing officer, Aegis Ltd. "This ranking is also an endorsement of the commitment and dedication of the 50,000 plus Aegisites who deliver an outstanding service experience to our clients."
According to IAOP Chairman and chair of the judges' panel Michael Corbett, "Revenue data supplied by applicants for the Global Outsourcing 100 shows the size and strength of the outsourcing industry. Outsourcing is enjoying strong growth and companies are outsourcing more of their operations than ever before. The companies on The Global Outsourcing 100 lists are proven leaders and rising stars. They are the companies you want to partner with to achieve success and better outsourcing outcomes."
"The Global Outsourcing 100 rankings help companies make better-informed purchasing decisions with confidence because these companies have gone through a rigorous process that has put their credentials through objective scrutiny," said Deborah Hamill, CEO of IAOP."
IAOP also cited Aegis in these sub-categories:
- Best 5 Companies by Industry Focus – Air Transportation
- Best 20 Leaders by Industry Focus – Financial Services (Banking, Markets)
- Best 20 Leaders by Industry Focus – Telecommunications
- Best 20 Leaders by Service Provided – Customer Relationship Mgt. Services
- Best 20 Companies by Service Provided – Financial Management Services
- Best 5 Leaders by Region Served – Australia/New Zealand
- Best 20 Leaders by Region Served – US
- Best 20 Leaders by Region Served – India
The Global Outsourcing 100, now in its sixth year, is an independently judged, opt-in ranking of the world's best outsourcing service providers which has become an important resource to help companies compare providers and advisors using an objective methodology.
About Aegis
Aegis is a world-leading outsourcing services partner for more than 150 clients and with over two decades of leadership in total customer lifecycle management. The company has more than 50,000 employees across 50 locations, with a presence in 12 countries, serving verticals such as BFSI, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail and Technology. The company specializes in tailor-made solutions that cover the entire spectrum of customer and business experiences — across business processing, technology, and shared services — and offers customized engagement models to further facilitate the ease of doing business. Aegis is wholly owned by the Essar Group — a US$15 billion conglomerate. For more information, please visit http://www.aegisglobal.com.
About IAOP
The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit http://www.iaop.org.
Aegis media contacts:
INDIA
Manish Kedia, Sr. VP Corporate Affairs, Essar
Phone: +91-98197-30092
Email: Email
Rabin Ghosh, Corporate Communications
Phone: +91-99-301-36268
Email: Email
USA
Kevin Nolan, Sr. Director, Marketing
Phone: +1-214-505-9732
Email: Email
GLOBAL
Shaily Vaswani, VP Corporate Communications
Phone: +91-99-301-32305
Email: Email
IAOP media contact:
Kimberly Maneeley
IAOP Director, Marketing & Communications
+1.845.452.0600, ext. 104
Email
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