QWASI powers innovative mobile package alert service for Retail
NEW YORK, Dec. 21, 2011 — QWASI, a leading mobile and social marketing and communications company providing cross-market interactive solutions, announced the recent launch of real-time mobile UPS delivery alerts for one of the largest multimedia retailers in the world. Retailers can now extend the power of mobile communication and the convenience it offers its customer through package delivery alerts. The customers receive text message alerts on their mobile phones when their packages leave UPS, keeping them informed, improving delivery anticipation and reducing the dreaded delivery-attempt notices on their front doors.
HOW MOBILE DELIVERY ALERTS WORK
When customers order from participating retailers, they can sign up for free text message notifications about their purchase deliveries from UPS (msg & data rates may apply). In the past, when packages leave retailers' warehouses and enter into the delivery stream, customers are required to frequently ping the delivery company's website with their assigned tracking numbers and track their own packages. With QWASI's Mobile Shipping Alerts, customers get notified when their packages leave the shipper's distribution center on the delivery truck. The nature of text messages, commonly called SMS, ensures immediate alert delivery.
QWASI makes the process easy for retailers to implement. Customers can opt-in to this service during the order process or by updating their account preferences through the retailers. They don't need to know their tracking numbers in advance – just ask to be notified when the package is out for delivery. Included with each alert are special links enabling customers to view delivery status in real-time from UPS.com or the shipping company they use. Other notifications QWASI powers for retail include mobile marketing campaigns, mobile coupons, text ordering, order confirmation, shipping confirmation and now, delivery notifications.
"We're excited to announce the addition of real-time shipping alerts for our client and UPS. When we first identified this solution, our client and UPS quickly agreed it was an ideal service to better communicate with customers regarding the status of shipments, in hopes of reducing the dreaded delivery-notice slip on the front door," shares Jon Thies, CTO of QWASI, Inc. "Working closely with both the client and UPS to bring this solution to market further demonstrates our leadership in the mobile commerce space. We answer the question everyone asks: where is my order? Our service helps remove headaches for everyone – especially helping customers know where their products or presents are during the hectic holiday shopping season."
QWASI provides retailers of all sizes the means of driving in-store traffic, increasing order size, building customer loyalty, improving communications and reaching new customers through interactive mobile marketing, mobile commerce, mobile apps and social marketing solutions. QWASI makes it easy for catalogers, ecommerce, retailers and brick-and-mortar companies to quickly realize the benefits of mobile through measurable marketing that power transactions.
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ABOUT QWASI
QWASI, Inc. is a leading mobile and social communications and solutions provider of interactive applications, currently powering over 24,000 clients, around the globe utilizing Social Messaging, SMS, MMS, Mobile Web and Apps. Through its Synchrosy® methodology, QWASI creates and implements mobile & social strategy for business, simplifying complex problems with mobile marketing, mobile messaging, social messaging, mobile commerce, text ordering, mobile coupons, mobile chat, and customized interactive alerting for Fortune 1000 businesses. Visit http://www.qwasi.com.
QWASI CONTACT
Michael Honors, QWASI, 877-747-9274, Email
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