Service Said to Improve Electronic Health Record Go-Live Project Quality and Help Reduce Activation Support Costs
VIRGINIA BEACH, Va., Feb. 9, 2011 — DIVURGENT, a national healthcare consulting firm with offices in Dallas, Texas and Virginia Beach, Virginia, announced the company's latest addition, ACTIVATE!, a comprehensive activation management service offering. ACTIVATE! Services help healthcare provider organizations manage and coordinate entire activation projects – from pre-activation planning, to activation training, management, and support staffing, to post-activation metrics and reporting efforts – utilizing highly skilled resources and best practice-based tools and methodologies.
"Numerous industry drivers, not the least of which is HITECH incentives and the upcoming ICD-10 coding requirements, have healthcare organizations across the U.S. scrambling to implement comprehensive clinical and financial systems," said DIVURGENT Managing Partner Philip Felt. "In discussions with our clients over the last year, the message we heard is that the industry is in desperate need of skilled IT and project management resources to support these activations, but also proven activation and project management tools to support those teams. ACTIVATE! answers those needs."
The scalable nature of ACTIVATE! allows DIVURGENT to meet the unique activation management needs of any organization and activation – large or small, says Felt. Organizations can choose to utilize any one of ACTIVATE!'s components or the entire solution set. ACTIVATE!'s individual components include:
- Pre-Activation Planning: Resources begin prior to activation and work in conjunction with the organization to define strategic decisions, identify impacted core business functions, and create the necessary activation support and change management tools and plans.
- Activation Support Staff Management: DIVURGENT leadership team members are on-site to ensure that metrics, productivity levels, and patient care standards are monitored during activation. These leadership team members closely oversee progress against the activation plan, manage resources, address unexpected issues, and monitor necessary escalations.
- Activation Support Training: ACTIVATE! Training, conducted by healthcare experienced trainers, provides training programs that are carefully designed and unique to each organization, train in the new processes, and address change in workflows, not just functionality. The results are a well-qualified support team with an intimate knowledge of the organization, the technology, and the new workflows.
- Activation Staffing: Activation support staff are the most critical and costly aspect of any activation. These highly skilled and rigorously recruited team members provide support across the organization, proactively identify and address issues, and are able to make quick decisions to ensure positive activation direction. The ACTIVATE! Recruiting team has built a strong pipeline of well-qualified support staff team members to support all ACTIVATE! projects.
In conjunction with the rollout of the ACTIVATE! Services, the company also announced their proprietary new tool, ACTIVATE! Schedule Optimizer. This electronic staff schedule optimizer creates tiered, optimized staffing and support plans based on the organization's unique needs and constraints. ACTIVATE! can scale up or down resources real time, as necessary, across the life of the activation. This level of real-time staffing optimization will help contain overall activation staffing costs by eliminating costly staffing duplications, overruns, and shortages.
About DIVURGENT: Founded by a team of consulting veterans, DIVURGENT is a national healthcare consulting firm focused solely on the business of healthcare providers. DIVURGENT provides advisory, revenue cycle management, project management, clinical transformation, activation management, and modeling and simulation services to help improve patients' lives. DIVURGENT is currently engaged with multiple clients providing direction related to the incentives available to physician and hospital providers through the HITECH Act / American Recovery and Reinvestment Act of 2009.
Contact:
Emily Kneipp
Phone: 757-213-6872
Email: Email
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