eNewsroom for: RESCUECOM

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RESCUECOM Company Profile

News from RESCUECOM:

Most Reliable Back-to-School Technology: 2016 Semi-Annual Computer Reliability Report from RESCUECOM

SYRACUSE, N.Y., Aug. 29, 2016 /PRNewswire/ — The beginning of a new school year is upon us once again, meaning you need to make some very important choices, including purchasing the computer or tablet you think will ensure the most success in school for yourself or your child.  Whether you are going off to your […]

RESCUECOM Offers Expert's Guide to Keeping your Computer Running and Data Safe

SYRACUSE, N.Y., July 25, 2016 /PRNewswire/ — If you are reading this, there is a good chance that you have at least one if not two computers. Logo – http://photos.prnewswire.com/prnh/20160725/392462LOGO They provide tremendous tools to learn about the world outside, earn a living, getting a school degree and enjoying our free time. That is when they […]

Windows Still the Main Issue in RESCUECOM's First Biannual Computer Repair Report

SYRACUSE, N.Y., July 11, 2016 /PRNewswire/ — RESCUECOM, the top computer repair company in the U.S., the U.K., and Canada, showcases a big change in the newest Computer Repair Report by compiling statistics biannually rather than quarterly and, in doing so, discovering that difficulty with Windows has not eased as much as expected, though it has […]

Kindle Review: RESCUECOM Gives It High Marks for Computer Reliability

SYRACUSE, N.Y., April 4, 2016 /PRNewswire/ — The latest 2016 RESCUECOM Computer Reliability Report – based on 60,000 service call requests into our 1-800-RESCUE-PC hot line annually – rates the Kindle as the most trouble-free device. Spring is here and time to get rid of the old and bring in the new! If this for […]

Windows 10 Operating System Bringing More Headaches to Users, RESCUECOM Report Shows

SYRACUSE, N.Y., Feb. 8, 2016 /PRNewswire/ — RESCUECOM, the industry leader in computer repair, has gathered all the data for the 2016 Computer Repair Report and found that Windows 10 problems are on the rise rather than decreasing. Photo – http://photos.prnewswire.com/prnh/20160205/330239 While many people might have expected that the high volume of tech support calls for […]

2015 Holiday Season's Four Most Reliable (and the Four Worst) Technology Brands Revealed in the RESCUECOM 2015 Q3 Computer Reliability Report

SYRACUSE, N.Y., Dec. 16, 2015 /PRNewswire/ — When you want to make sure you are choosing the best technology as a gift this holiday season, you need to know which brands are the most reliable. The best resource you have to ensure that you pick the right tech device is RESCUECOM's 2015 Q3 Computer Reliability Report, […]

Windows 10 Causes 56% of Computer Repair Calls Says RESCUECOM Report

SYRACUSE, N.Y., Oct. 27, 2015 /PRNewswire/ — RESCUECOM, a top computer repair and tech support firm, has compiled the fully detailed 2015 Q3 Computer Repair Report and found that over half its tech support calls this quarter regarded problems with Windows 10. Logo – http://photos.prnewswire.com/prnh/20151026/280520LOGO Windows O.S. and Windows app issues have increased dramatically due to […]

RESCUECOM Releases Back to School 2015 Q2 Computer Reliability Report

SYRACUSE, N.Y., Sept. 10, 2015 /PRNewswire/ — If you are looking for a computer or a tablet for school, you need to know the reliability of the brands available.  There is no better resource than the 2015 Q2 Computer Reliability Report from RESCUECOM, showing that the most reliable manufacturers continue improving while competition between less […]

RESCUECOM Releases 2015 Q2 Computer Repair Report!

RESCUECOM has released the 2015 Q2 Computer Repair Report, now with tips for avoiding each of the most common computer problems! SYRACUSE, N.Y., July 23, 2015 /PRNewswire/ — The most surprising change this quarter is the massive increase in calls for Windows app issues. While Windows app issues were a top problem last quarter, they […]

RESCUECOM Releases Common Computer Problems in New Computer Repair Report!

SYRACUSE, N.Y., Feb. 18, 2015 /PRNewswire/ — RESCUECOM has released a new Computer Repair Report outlining the top problems technology users experience. This report is a modern day refresh of our previous report on the top computer problems; it covers all technology, including tablets, smart phones and Internet-connected devices. The computer repair report details the top […]

Samsung Only Company to Receive an A+ With RESCUECOM's New 2014 Q2 Computer Reliability Report Grades

Samsung is the first manufacturer to earn a computer reliability grade of A+ while Acer receives a failing grade of F SYRACUSE, N.Y., Sept. 9, 2014 /PRNewswire/ — RESCUECOM has introduced a new dimension to its computer reliability rankings with the release of the computer reliability report for the second quarter of 2014. RESCUECOM now gives […]

Samsung Overtakes Apple and Amazon in RESCUECOM's 2014 Q1 Computer Reliability Report

Samsung products dethrone Amazon's Kindle Fire and Apple's iPad SYRACUSE, N.Y., May 19, 2014 /PRNewswire/ — "Samsung has retaken the number one ranking in computer reliability after falling to second place in our previous report," said David Milman, CEO of RESCUECOM. "While Amazon dominated the last report, they did not maintain that momentum into the […]

RESCUECOM Computer Reliability Report 2014 has Newcomer Claiming Top Spot by Wide Margin

The results are in for RESCUECOM's 2014 Computer Reliability Report; Amazon comes out of nowhere to claim top spot with a score that beats its nearest competitor by an order of magnitude! SYRACUSE, N.Y., Feb. 18, 2014 /PRNewswire/ — "The 2014 computer reliability report indicates a dramatic shift in the status quo when it comes to […]

RESCUECOM Releases 'Back to School' Quarter 2013 Computer Reliability Report with Top 4 Computer Manufacturers Still Performing Well Above Competition

The results are in for RESCUECOM's 2013 Q3 Computer Reliability Report; Samsung maintains a strong lead, while Apple shifts downward in computer reliability score SYRACUSE, N.Y., Nov. 19, 2013 /PRNewswire/ — "While Samsung still outperforms other manufacturers in computer reliability, the top 4 of top-ranking computer manufacturers perform well above the competition," stated David Milman, CEO […]

Computer Repair, Support Experts RESCUECOM Release 2013 Q2 Computer Reliability Report, Including Tablet Data

Apple shows impressive gains, Samsung continues a significant lead in computer reliability scores SYRACUSE, N.Y., Aug. 21, 2013 /PRNewswire/ — "Apple's performance in computer reliability demonstrated the greatest improvement over the first quarter of this year," stated David Milman, CEO of RESCUECOM. "While Apple's computer market share has remained relatively unchanged from the first quarter, accounting […]

RESCUECOM's 2013 Q1 Computer Reliability Report Released; Now Including Tablets!

The results are in for RESCUECOM's 2013 Q1 Computer Reliability Report; Samsung shows significant lead at the top, while Sony falls out of the top rankings! SYRACUSE, N.Y., May 22, 2013 /PRNewswire/ — "As consumers change their computing preferences, RESCUECOM is changing our methodology of reporting computer reliability," stated David Milman, CEO of RESCUECOM. "Much […]

The Results Are in for RESCUECOM's 2013 Computer Reliability Report: Once Again, Samsung Rises to the Top, While Acer Barely Makes the Cut!

SYRACUSE, N.Y., Feb. 4, 2013 /PRNewswire/ — "Samsung's reliability trends noted at the start of 2012 have held as we enter 2013," stated David Milman, CEO of RESCUECOM. "Samsung's reliability score is nearly double the score of the next nearest competitor, while Asus has made strong strides to reach and maintain second rank in reliability." The […]

The Results Are in for RESCUECOM's 2012 Q3 Computer Reliability Report; Lenovo Regains Top Position, While Asus Steadily Rises!

SYRACUSE, N.Y., Oct. 29, 2012 /PRNewswire/ — "For this quarter, Lenovo and Asus not only hold strong in market share, but prove the most reliable," stated David Milman, CEO of RESCUECOM. The computer reliability report scores for 2012 Q3 are: 1. Lenovo (402) 2. Asus (180) 3. Samsung (168) 4. Apple (160) 5. Toshiba (100) 6. HP/Compaq (99) […]

The Results Are in for RESCUECOM’s 2012 Q2 Computer Reliability Report; Samsung Rises to the Top, While Acer Struggles

SYRACUSE, N.Y., July 30, 2012 — “As we indicated at the beginning of 2012, Samsung has been making significant strides. Lenovo/IBM has continued to prove very reliable,” stated David Milman, CEO of RESCUECOM. “While Apple has increased its market share of PCs sold over the last two years, their reliability, while still strong, has taken […]

The Results Are in for RESCUECOM’s Annual 2012 Computer Reliability Report; Lenovo/IBM Returns to Dominance While Samsung Grows Significantly

SYRACUSE, N.Y., Feb. 21, 2012 — “Entering 2012, Lenovo/IBM’s rise in reliability will be an important boost for the company. Although Apple’s market share has risen over the last 12 months, its reliability has declined. The comparatively smaller Toshiba and Samsung are illustrating interesting reliability trends worth watching over the coming year,” stated David Milman, […]

RESCUECOM Releases Q2 2011 Computer Reliability Report

The results for RESCUECOM's Computer Reliability Report for the second quarter of 2011 again place Lenovo in the top spot – 2 quarters in a row! SYRACUSE, N.Y., Oct. 17, 2011 — "During these economically stressed times, when 90% of people believe we are in a bad economy, it's even more important to know what […]

RESCUECOM Releases Q1 2011 Computer Reliability Report

The results are in for RESCUECOM's first Computer Reliability Report of 2011; Lenovo claims the top spot! SYRACUSE, N.Y., June 6, 2011 — "There have been some interesting changes over the last 3 months. We are in a time of rapid technical change and consumers more than ever need to have up-to-date unbiased guidance," stated […]

RESCUECOM Reveals 2011 Computer Reliability Report

As the year 2010 closed out, HP/Compaq rose to the top! SYRACUSE, N.Y., Jan. 18, 2011 — RESCUECOM's Computer Reliability Report reveals the top five manufacturers with the best overall computer reliability. HP/Compaq      (346) Apple                 (179) IBM/Lenovo       (177) Asus                  (144) Toshiba             (96) HP/Compaq remained the most popular buyers' choice as […]

RESCUECOM Releases 2010 2nd Quarter Computer Reliability Report

Asus is the runaway winner, with Apple jumping back into second! SYRACUSE, N.Y., August 30, 2010 — RESCUECOM's Computer Reliability Report has seen a shake up at the top. Asus, which finished in second place for the first quarter of this year, saw a massive jump in its reliability score propel it into first place. […]

RESCUECOM Shares Top 5 'Must Do' iPad Security Checks

SYRACUSE, N.Y., June 11, 2010 — This week, AT&T's 3G network servicing the Apple iPad was breached. AT&T claims the breach is closed, but RESCUECOM CEO David A. Milman says, "While most everyone is aware that security is important, very few of us understand what goes into securing the software, hardware, and networks that contain […]

RESCUECOM Reveals 2010 1st Quarter Computer Reliability Report

The results are in for RESCUECOM's 2010 first quarter Computer Reliability Report, IBM/Lenovo claims the top spot, Apple drops to third! SYRACUSE, N.Y., June 1, 2010 — RESCUECOM's Computer Reliability Report starts out on a high note in 2010, with all five leading manufacturers putting up superior reliability scores to last year's averages. Apple, last […]

RESCUECOM Releases Annual 2010 Computer Reliability Report

The results are in for RESCUECOM's Annual 2010 Computer Reliability Report; Apple claims the top spot SYRACUSE, N.Y., Feb. 22, 2010 — "Before making any computer purchases in 2010, RESCUECOM encourages consumers and businesses alike to consider the reliability of their favorite brands. We are committed to helping you make the best decision on your […]

RESCUECOM Announces Top Five of 2009's Third Quarter Computer Reliability Report

Apple and IBM/Lenovo leap ahead of Asus to grab the top two spots this quarter SYRACUSE, N.Y., Dec. 7, 2009 — While Asus captured the number one ranking in both the first and second quarters this year, RESCUECOM's third quarter Computer Reliability Report has Asus dropping into third position. The two manufacturers out-ranking Asus and […]

RESCUECOM Offers Top Five Reasons Why It's Smart to Wait Before Upgrading to Windows 7

RESCUECOM's advice saves money and keeps PCs running smoothly SYRACUSE, N.Y., Oct. 28, 2009 — Just because a new OS is available for your computer doesn't mean it's a good idea to upgrade, according to Josh Kaplan, president of RESCUECOM, the nation's premier information technology services company. "In these tough economic times, every expenditure should […]

RESCUECOM's 2009 Second Quarter Top 5 Computer Reliability Report

ASUS, followed by APPLE and IBM/LENOVO, lock in the top three spots SYRACUSE, N.Y., Aug. 18, 2009 — The ASUS brand of personal computers is still holding its own, ranking highest in the latest RESCUECOM Computer Reliability Report. For the second time in a row, results have shown ASUS to be the newest leader in […]

RESCUECOM'S Top 5 Ways to Save on PC Repairs During the Recession

RESCUECOM offers its top 5 cost-cutting tips to keep computers running smoothly and help consumers avoid unnecessary PC expenses SYRACUSE, N.Y., May 13, 2009 — Without proper PC maintenance, computers' performance slows down and may even grind to a complete stop. And in these tough economic times, buying a new computer to restore efficiency or […]

RESCUECOM Releases First of Quarterly Computer Reliability Reports

ASUS, with new track record for success, and veteran leader IBM/LENOVO take top positions SYRACUSE, N.Y., March 24, 2009 — Results are in from the latest RESCUECOM Computer Reliability Report, which recently increased the frequency of releasing its data from an annual to quarterly basis. An unbiased analysis that compares computer vendors' market share with […]

Apple and Panasonic Are Top Performers in RESCUECOM's Third Annual Computer Reliability Report

Report Helps Consumers Make Informed Choices When Purchasing a Computer This Holiday Season SYRACUSE, N.Y., Dec. 15, 2008 — RESCUECOM (http://www.rescuecom.com), the nation's premier information technology services company, today announced the results of its third annual RESCUECOM Computer Reliability Report, an unbiased analysis that compares computer vendors' market share with consumer service call data from […]

RESCUECOM Named to 2008 CRN 'Fast Growth 100' List

SYRACUSE, N.Y., Aug. 28, 2008 — National IT services company RESCUECOM Corp. (http://www.rescuecom.com) announced that it has joined the ranks of the CRN Fast Growth 100. Published annually, the CRN Fast Growth 100 list identifies the computer industry's fastest growing solutions providers within the United States. RESCUECOM services everything from home computers to super computers, […]